Refund & Return Policy
At 24x365.shop, we strive to ensure that you are fully satisfied with your purchase. However, if for any reason you are not happy with your eyewear, we are happy to accept returns, subject to the following conditions:
Return Eligibility
1. Return Time Frame: You may return items within 12 days of dispatch or 7 days of receipt of your product.
2. Condition of Product: The item must be unused and in its original, undamaged condition. The original tags and packaging must be intact and undamaged. Any product showing signs of tampering, damage, or use will not be eligible for a return.
3. Non-Acceptable Returns: Products that are broken, tampered with, or altered by the customer will not be accepted for returns.
Return Process
1. Self-Return Facility: Please note that we do not offer a return pickup service. Returns must be made via self-return. You will be responsible for paying for the return shipping costs.
2. Packaging: We highly recommend packing the returned product securely to prevent any damage during transit. 24x365.shop will not be responsible for any damage or loss that occurs during the return shipment. If a complaint is raised due to a wrong product delivery and the returned item is damaged during transit, we may not be in a position to provide a replacement.
3. Shipping Costs: Please be aware that return shipping costs are non-refundable.
Refund Processing
1. Once we receive and inspect the returned product, we will initiate the refund process. Refunds will be issued to the original payment method used at the time of purchase.
2. The time it takes for the refunded amount to appear in your account may vary depending on your payment method and the processing times of your bank or payment service provider.
Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item as per our return policy and place a new order for the desired item.
Return Address
- The return address and further instructions on proceeding with a return will be provided upon initiating the return request.
Important Notes
- Time Frame: Please ensure you contact us within the return time frame to initiate a return.
- Delivery Time for Exchanges: If your returned item is eligible for exchange, please note that the time it takes for your exchanged product to reach you may vary depending on your location.
If you have any questions or require assistance with the return process, please don’t hesitate to WhatsApp Us at +919873024365. We are committed to ensuring a smooth and hassle-free return experience for you.
Thank you for shopping with 24x365.shop!
Return Eligibility
1. Return Time Frame: You may return items within 12 days of dispatch or 7 days of receipt of your product.
2. Condition of Product: The item must be unused and in its original, undamaged condition. The original tags and packaging must be intact and undamaged. Any product showing signs of tampering, damage, or use will not be eligible for a return.
3. Non-Acceptable Returns: Products that are broken, tampered with, or altered by the customer will not be accepted for returns.
Return Process
1. Self-Return Facility: Please note that we do not offer a return pickup service. Returns must be made via self-return. You will be responsible for paying for the return shipping costs.
2. Packaging: We highly recommend packing the returned product securely to prevent any damage during transit. 24x365.shop will not be responsible for any damage or loss that occurs during the return shipment. If a complaint is raised due to a wrong product delivery and the returned item is damaged during transit, we may not be in a position to provide a replacement.
3. Shipping Costs: Please be aware that return shipping costs are non-refundable.
Refund Processing
1. Once we receive and inspect the returned product, we will initiate the refund process. Refunds will be issued to the original payment method used at the time of purchase.
2. The time it takes for the refunded amount to appear in your account may vary depending on your payment method and the processing times of your bank or payment service provider.
Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item as per our return policy and place a new order for the desired item.
Return Address
- The return address and further instructions on proceeding with a return will be provided upon initiating the return request.
Important Notes
- Time Frame: Please ensure you contact us within the return time frame to initiate a return.
- Delivery Time for Exchanges: If your returned item is eligible for exchange, please note that the time it takes for your exchanged product to reach you may vary depending on your location.
If you have any questions or require assistance with the return process, please don’t hesitate to WhatsApp Us at +919873024365. We are committed to ensuring a smooth and hassle-free return experience for you.
Thank you for shopping with 24x365.shop!